← Back to Legal

Copyright & IP Complaints

Version
copyright-v1
Effective date
Last updated

1. Purpose of this Policy

VIDA respects copyright, trademarks, image rights and other intellectual-property rights.

This Policy explains how a rights holder or authorized representative can report content on VIDA that they reasonably believe infringes their rights.

It also explains how VIDA may review such complaints and how a member may respond if content belonging to them is restricted or removed.

This process does not determine final legal ownership of intellectual property and does not prevent either party from using any legal remedy available to them.

2. VIDA intellectual property

The VIDA name, branding, software, interface, design, original text, databases and other material created for the VIDA service may be protected by copyright, trademark, database or other intellectual-property rights.

Use of VIDA does not transfer ownership of VIDA's intellectual property to members.

Members may use the service only as permitted by the Terms of Use and applicable law.

3. Member content

Members retain ownership of content they submit to VIDA, subject to the rights of other people whose material or likeness appears in that content.

Submitting content to VIDA does not transfer ownership of that content to VIDA.

The limited licence granted to VIDA under the Terms of Use exists only to the extent described there and is not expanded by this Policy.

Members must have the necessary ownership, permission, licence or other legal authority to upload and use content they submit.

4. Infringing content

Members must not knowingly use VIDA to publish or distribute material that unlawfully infringes another person's intellectual-property rights.

Examples may include:

  • photographs copied from another person without the necessary permission;
  • copyrighted images, artwork or written material used without authorization;
  • content copied from another website where the member has no right to republish it;
  • trademarks used in a way that falsely suggests affiliation, sponsorship or endorsement; or
  • another person's protected material used in a deceptive profile.

Not every use of copyrighted or trademarked material is unlawful. Licences, permissions and statutory exceptions may apply depending on the circumstances.

5. Who may submit a complaint

An intellectual-property complaint should normally be submitted by:

  • the owner of the relevant right;
  • a person authorized to act for the owner; or
  • another person who has lawful authority to enforce the relevant right.

VIDA may request reasonable information showing the complainant's authority to act.

A person should not knowingly submit an intellectual-property complaint concerning rights they do not own or have authority to enforce.

6. Information to include in a complaint

To help VIDA review a complaint, provide as much of the following information as reasonably possible:

  • your full name or the name of the rights holder you represent;
  • your contact email address;
  • identification of the copyrighted work, trademark or other right concerned;
  • an explanation of your ownership or authority to act;
  • the VIDA username, profile URL or other location of the allegedly infringing material;
  • a clear description of the material complained about;
  • an explanation of why you believe the use is unauthorized or unlawful;
  • any relevant registration, licence, publication or ownership information;
  • any supporting documents reasonably necessary to evaluate the complaint; and
  • a statement that the information you provide is accurate to the best of your knowledge and that you are submitting the complaint in good faith.

VIDA may request additional information where the initial complaint does not provide enough information to identify the content or understand the claimed right.

7. How to submit a complaint

Until VIDA introduces a dedicated intellectual-property reporting channel, complaints may be sent to:

Email: [email protected]

Suggested subject: Copyright / IP Complaint

The operational reporting process may be updated before commercial launch.

Do not send passwords, banking credentials or unnecessary sensitive personal information with an intellectual-property complaint.

8. How VIDA may review a complaint

VIDA may review the complaint, the identified content, relevant account information and other information reasonably necessary to assess the issue.

Depending on the circumstances, VIDA may:

  • request additional information from the complainant;
  • request information from the member who submitted the content;
  • restrict access to disputed content while the matter is reviewed;
  • remove the content;
  • restore content where appropriate;
  • take no action where the complaint is unsupported;
  • apply account measures for repeated or serious infringement; or
  • comply with a valid court, regulatory or other legally binding order.

VIDA may consider whether the material appears to be authorized, licensed or covered by an applicable legal exception.

Receiving a complaint does not automatically establish that infringement occurred.

9. Temporary restriction or removal

VIDA may temporarily restrict or remove disputed material where reasonably appropriate while a complaint is assessed, particularly where the complaint appears credible or continued publication creates a material legal or safety risk.

Temporary action does not constitute a final determination that the complainant owns the rights or that the member infringed them.

Where reasonably appropriate, VIDA may notify the affected member that content has been restricted or removed and identify the general basis for the action.

VIDA may withhold information where disclosure would create a legal, privacy, security or safety concern.

10. If your content is removed or restricted

If VIDA restricts or removes your content following an intellectual-property complaint and you believe the action was mistaken, you may contact:

Email: [email protected]

You should explain why you believe you have the right to use the content and provide relevant evidence where available.

Examples may include:

  • proof that you created the work;
  • permission or a licence from the rights holder;
  • evidence that the complainant does not control the relevant right;
  • evidence that the material was misidentified; or
  • information supporting an applicable legal exception.

VIDA may reconsider the action based on the information available.

This is a VIDA review process and is not described as a United States DMCA counter-notification procedure.

11. Repeated or serious infringement

VIDA may take account action where a member repeatedly or seriously infringes intellectual-property rights.

Depending on the circumstances, action may include:

  • removing material;
  • restricting the ability to upload content;
  • warning the member;
  • suspending the account; or
  • permanently banning the account.

VIDA may consider the reliability and outcome of previous complaints before treating a member as a repeat infringer.

A complaint that is withdrawn, rejected or shown to be unfounded should not automatically be treated as an infringement strike.

12. False or abusive complaints

Do not knowingly make false intellectual-property claims.

Do not use the complaint process to:

  • harass another member;
  • remove content merely because you dislike the person;
  • retaliate for rejection or a personal dispute;
  • falsely claim ownership of another person's work; or
  • knowingly provide materially false evidence.

VIDA may restrict access to its reporting mechanisms or take account action where a member repeatedly abuses the complaint process.

Knowingly false claims may also expose the complainant to legal consequences independently of VIDA.

13. Privacy, image rights, impersonation and other complaints

Copyright is not the same as privacy, image rights, impersonation or harassment.

For example, a photograph may raise both copyright and privacy or image-right concerns, depending on the circumstances.

If somebody is using your photographs to impersonate you, report the profile through VIDA's safety/reporting process as well as using this Policy where you also own or control relevant intellectual-property rights.

Non-consensual intimate images, harassment, threats and other safety matters should be reported through VIDA's Safety & Reporting process.

VIDA may route a complaint to the process that best matches the issue.

14. Complaint information and privacy

VIDA may retain complaint information and relevant evidence where reasonably necessary to investigate the matter, enforce its rules, resolve disputes, prevent abuse or comply with legal obligations.

VIDA may share information from a complaint with the affected member or another relevant party where reasonably necessary to understand or resolve the claim.

VIDA will not intentionally disclose unnecessary personal information merely because a complaint has been submitted.

Personal data connected with complaints is handled in accordance with VIDA's Privacy & Data Policy.

15. Independent legal rights

VIDA's complaint process does not prevent a rights holder or member from seeking independent legal advice or using a court, tribunal, authority or other lawful dispute-resolution process available to them.

VIDA may comply with valid legal orders concerning content, account information or intellectual-property disputes.

The existence of VIDA's internal process does not guarantee that every intellectual-property dispute can be resolved by VIDA.

16. Changes and contact

Version: copyright-v1 Effective date: 8 October 2026 Last updated: 8 October 2026

VIDA may update this Policy to reflect changes in law, reporting processes or service functionality.

Questions or intellectual-property complaints may currently be sent to:

Email: [email protected]

VIDA is operated by VIDA NETWORK LTD. Operator details are provided in the Terms of Use. Intellectual-property complaints can be sent to the contact email above.