Personal Data Authorization
2. Data Controller
I understand that the legal person or company operating VIDA will act as Controller of the personal data covered by this authorization, except where another party independently acts as a Controller under applicable law.
Controller: VIDA NETWORK LTD Company number: 17507382 Registered in: England and Wales, United Kingdom Registered office: 128 City Road, London, EC1V 2NX, United Kingdom Email: [email protected] Telephone: +84 93 557 7259 Privacy responsible person / area: VIDA Privacy Team
Privacy requests are handled by the VIDA Privacy Team using the contact details above.
4. Account and discovery data
I authorize VIDA to process the information necessary to create, authenticate, operate and protect my account and provide the discovery service.
This may include:
- email address;
- username;
- date of birth;
- displayed age derived from date of birth;
- gender;
- city;
- height;
- weight;
- interface language;
- account identifiers and status; and
- my Looking for selection.
I understand that VIDA requires at least one Looking for selection so that it can configure discovery and determine which profiles to present to me.
Looking for is a private discovery setting and is not intended to be displayed publicly as part of my VIDA profile.
VIDA does not ask me to state a separate sexual-orientation field.
My full date of birth is not intended to be publicly displayed.
VIDA is a social discovery platform for connecting with people, including friendship, local information and potentially dating. VIDA uses your gender and required Looking for selections together to filter mutual discovery. These choices may reveal or allow inferences about your sex life or sexual orientation. Looking for is private: other members receive matching results, not your selections.
5. Profile information and content
I authorize VIDA to process information that I choose to add to my profile, including:
- profile photographs;
- biography;
- Here for;
- Perfect date;
- Nightlife;
- Dating style;
- Relationship status;
- Languages;
- Body type;
- Hair colour;
- Smoking;
- Drinking;
- Education;
- Children; and
- other optional fields that VIDA clearly presents to me.
I understand that information selected for public display may be visible to other VIDA members, unauthenticated visitors and search engines.
Public information may be copied, indexed, cached, screenshotted or otherwise retained outside VIDA's direct control.
7. Messages and communications
I authorize VIDA to process the content and metadata of messages I send or receive through VIDA for purposes including:
- delivering and displaying messages;
- maintaining conversation history;
- read and delivery functionality;
- protecting the messaging service;
- enforcing messaging limits;
- investigating reports or abuse;
- fraud prevention;
- moderation and safety;
- authorized customer support;
- preserving relevant evidence; and
- complying with applicable legal obligations.
I understand that direct messages are not public profile content.
I also understand that authorized VIDA personnel may access relevant messages where reasonably necessary for an authorized moderation, safety, support, evidence or legal purpose.
Deleting or hiding a conversation from my inbox does not necessarily erase the underlying VIDA records.
8. Message translation
Where I enable or request VIDA's translation functionality, I authorize VIDA to process eligible message content for translation into the relevant VIDA interface language.
VIDA may process the eligible message server-side and provide the message text to the configured translation processor. The current translation provider is Cloudflare Workers AI.
I understand that:
- translation is tied to an existing VIDA message that the requesting member is authorized to view;
- the original message remains stored unchanged;
- a translated version may be stored privately as derived message data;
- an existing translated version may be reused; and
- automated translations may contain errors.
Additional information is provided in the Privacy & Data Policy.
9. Photo verification
If I voluntarily use VIDA's current photo-verification feature, I authorize VIDA to collect, store and review the private verification photograph and related submission information necessary to perform that verification.
The current process may involve:
- a verification photograph;
- a requested visual challenge;
- submission and review information;
- verification status;
- authorized review; and
- permitted verification outcome information.
I understand that the private verification photograph is not intended to become a public profile photograph.
The current VIDA verification process is not represented as a government-identity check, criminal-background check or automated biometric identity-recognition system.
If VIDA later introduces biometric-template generation, facial recognition for unique identification or another processing activity that legally requires additional express sensitive-data authorization, VIDA must provide the relevant notice and obtain the required authorization before introducing that processing.
10. Safety, reports and moderation
I authorize VIDA to process information reasonably necessary to:
- receive and investigate reports;
- operate blocking;
- investigate suspected fraud, scams, abuse, harassment or other misconduct;
- enforce the Terms of Use and Community Guidelines;
- suspend, ban or otherwise restrict accounts where permitted;
- preserve evidence;
- prevent repeat abuse;
- protect members and the service; and
- establish, exercise or defend legal claims.
This may involve information about me supplied by another VIDA member or generated through VIDA's safety systems.
I understand that authorized moderators or administrators may access relevant account information, profile information, messages, verification evidence, reports or other records where necessary for an authorized investigation or safety function.
Internal moderation information is not public profile information.
11. Technical and security processing
I authorize VIDA to process technical and security information reasonably necessary to provide and protect the service, including where applicable:
- authentication and session information;
- IP address;
- browser and device information;
- security logs;
- request information;
- timestamps;
- fraud and abuse signals;
- technical configuration; and
- service identifiers.
This processing may be used to authenticate users, maintain sessions, diagnose failures, prevent unauthorized access, detect misuse and secure VIDA's systems.
VIDA checks account and authentication activity, message frequency, links, repeated-text patterns and reports to detect spam, scams and abuse. It compares keyed pseudonymous email, IP-address and message-pattern identifiers across accounts, together with account identifiers, recipients, timestamps and limited signal evidence. These identifiers remain personal data. This security system stores no additional raw message copies and sends no message text to an external scanning service. This does not change the separate message-storage or requested translation processing described above.
Technical controls may reject signup attempts, messages containing blocked links, or excessive messaging where that control is enabled. A signal does not automatically suspend or ban an account. The owner reviews security flags and makes account-enforcement decisions. Flagged verification submissions require owner review. To request review of a restriction, contact [email protected].
12. Web Push and device notifications
Web Push enrollment is currently unavailable in VIDA; in-site Notifications remain available. If Web Push is reintroduced and I choose to enable it with browser or operating-system permission, I authorize VIDA to process the technical subscription information necessary to deliver eligible push notifications.
This may include:
- the push subscription endpoint;
- cryptographic subscription keys;
- a browser/device binding identifier;
- notification language; and
- notification preferences.
I understand that push notification content may be displayed outside the VIDA website, including on a device lock screen or notification centre depending on my device settings.
I can revoke any existing notification permission through my browser or operating system. VIDA currently provides no Web Push enrollment controls.
14. Authorized purposes
I authorize the processing described in this document for purposes including:
- creating and managing my account;
- confirming eligibility for an adult-only service;
- providing profiles and discovery;
- applying my Looking for preference;
- operating search and filtering;
- providing messaging and translation;
- providing views, likes, favourites and notifications;
- displaying relevant activity information;
- providing optional verification;
- operating Premium features and transactions when enabled;
- securing accounts and systems;
- preventing and investigating fraud, impersonation, spam and abuse;
- handling reports and moderation;
- providing customer support;
- preserving safety and legal evidence;
- diagnosing errors and maintaining service reliability;
- improving the operation and security of VIDA using appropriate service information;
- meeting accounting, tax, consumer and regulatory obligations;
- responding to valid legal requests;
- handling privacy and data-rights requests; and
- establishing, exercising or defending legal claims.
VIDA may not rely on this authorization for materially incompatible processing that legally requires a new authorization.
15. Sensitive personal data
VIDA is a social discovery platform for connecting with people, including friendship, local information and potentially dating. VIDA uses your gender and required Looking for selections together to filter mutual discovery. These choices may reveal or allow inferences about your sex life or sexual orientation. Looking for is private: other members receive matching results, not your selections.
New signup uses one combined checkbox authorizing personal-data processing, including gender and Looking for preferences, and acknowledging the linked Privacy & Data Policy. VIDA records that single affirmative action, the language and the exact versioned presentation; it does not record it as a separate preference-consent action. This authorization does not cover advertising, selling these preferences or unrelated profiling.
You are not obliged to authorize sensitive-data processing. Looking for remains required in the current product: declining prevents signup, and withdrawing preference authorization erases those selections and restricts discovery and messaging until you authorize again. You retain access to privacy controls, billing management and account deletion. Withdrawal does not invalidate earlier lawful processing. Minimal authorization and withdrawal evidence is retained separately from erased preferences.
Processing that reveals sex life or sexual orientation requires both an applicable ordinary lawful basis and a valid special-category condition under UK GDPR, as well as applicable Colombian protections. A recorded checkbox is not proof that those legal requirements are satisfied, and authorization cannot override a legal prohibition. Keep optional sensitive content limited to what you choose to share; do not include unnecessary sensitive information about yourself or others.
16. Service providers and international processing
I authorize VIDA to make personal data available to service providers where reasonably necessary to carry out the purposes described in this authorization and the Privacy & Data Policy.
Current core technical providers include:
- Supabase for authentication, database, storage and realtime infrastructure; and
- Cloudflare Workers AI for eligible chat-translation processing.
Other service providers may be used for hosting, email, security, push delivery, monitoring, customer support or payments.
Because providers may operate in other countries, personal data may be processed outside Colombia.
VIDA will use the contractual arrangements, authorizations, legal exceptions and other safeguards required by applicable Colombian law for the relevant international transmission or transfer.
Service providers acting on VIDA's instructions may process personal data only for authorized purposes and subject to appropriate confidentiality and security obligations.
17. Retention and account deletion
I understand that VIDA may retain personal data for as long as reasonably necessary for the purposes for which it was processed and for applicable legal, safety, fraud-prevention, accounting, dispute or evidentiary requirements.
When I permanently delete my account:
- my live public profile is removed;
- public profile photographs and disposable account media are removed according to VIDA's deletion process;
- my account cannot simply be restored;
- a later signup creates a new VIDA identity; and
- some records may lawfully remain.
Retained records may include:
- a tombstoned historical identity;
- existing conversations and message history;
- message timestamps and receipt information;
- reports;
- verification submissions;
- referenced private verification evidence;
- block-at-deletion protection;
- moderation and safety records; and
- legally required accounting, fraud or dispute records.
Where eligible historical messages remain visible to another participant, my identity may appear as Deleted user without live profile, photograph or activity information.
Retained information remains restricted to continuing authorized or lawful purposes.
Scheduled cleanup runs every five minutes when installed and operating. It removes signup, message-pattern and imported authentication correlation samples older than 24 hours; flags and their associated review history older than 90 days; and security configuration audit history older than 180 days. Disabled blocked-host entries are removed after 90 days; active entries remain until removed or disabled. Identifiers in security records can remain after account deletion until their retention period expires. These periods apply to this security system, not the original messages, provider authentication logs, billing records or immutable legal evidence, which follow their separate retention rules. Evidence separately preserved for a lawful dispute or legal obligation is subject to that purpose and its applicable retention requirements.
Use Privacy controls in Legal & Safety to withdraw dating-preference consent without contacting support. Withdrawal takes effect in VIDA's database before success is shown. Previously downloaded public information cannot be recalled. Minimal consent and withdrawal evidence is retained separately from your erased preferences to demonstrate the request and legal compliance. For other data-rights requests or complaints, contact [email protected]; describe your request and the account concerned without sending passwords or payment-card details. You may also submit and track a request through Legal & Safety → Requests and complaints.
The requests and complaints service records your submission, contact email if supplied, a private receipt reference, timestamps, status and VIDA's responses. Keep the receipt securely: it permits access to that request. Only the authorized owner can review and answer requests. Do not include passwords, full payment-card numbers or unnecessary third-party sensitive information. Records remain while the request is open and are removed by scheduled cleanup 180 days after closure, unless the owner records a specific legal or dispute-related retention reason. Retention holds are marked for review every 90 days; they do not expire automatically during a dispute. The private receipt stops working when its records are removed, so retain your downloaded copy. No email notification is promised; check the receipt for responses. This service is not an emergency channel.
18. Public-profile disclosure
I understand and authorize VIDA to make information I submit for public profile display available through VIDA's public profile service.
Publicly displayed information may be visible to:
- VIDA members;
- unauthenticated visitors;
- search engines; and
- other people or services accessing the open web.
I understand that third parties may copy, cache, index or retain publicly available information outside VIDA's control.
My email address, full date of birth, Looking for selection, private messages, private verification photograph, blocks and internal moderation information are not intended to be public profile fields.
19. My rights
I understand that, subject to applicable law, I may have the right to:
- know and access my personal data;
- update or correct inaccurate, incomplete or misleading information;
- request proof of an authorization where legally applicable;
- ask how my personal data has been used;
- request deletion or suppression where legally available;
- revoke an authorization where legally available;
- access my personal data free of charge where required by law; and
- submit a complaint to the Superintendencia de Industria y Comercio after completing any prior procedure required by applicable law.
The Privacy & Data Policy explains these rights and the applicable consultation and claim procedures in greater detail.
20. Revocation and deletion requests
I understand that I may request revocation of an authorization or deletion of personal data where applicable law provides that right.
Revocation or deletion is not absolute.
VIDA may retain or continue processing information where necessary or permitted because of:
- a legal or contractual obligation;
- safety or fraud-prevention needs;
- rights of another person;
- preservation of evidence;
- an existing dispute or legal claim;
- accounting or consumer requirements; or
- another applicable lawful basis.
Revocation does not automatically make processing that was previously carried out lawfully invalid.
Account deletion and withdrawal of a particular authorization are not necessarily the same operation.
21. Record of authorization
I understand that VIDA may maintain evidence showing that I provided this authorization.
The record may include information reasonably necessary to demonstrate the authorization, such as:
- my VIDA account or authenticated identity;
- the authorization version;
- the date and time;
- the language presented;
- the affirmative action used to provide authorization; and
- technical or security information reasonably necessary to establish the integrity of the record.
VIDA may retain authorization records for as long as reasonably necessary to demonstrate legal compliance.
VIDA must not treat silence, inactivity or a preselected control as affirmative authorization where applicable law requires an affirmative authorization.
22. New purposes and changes
This authorization applies only to the processing and purposes described in the applicable version presented to me.
If VIDA introduces a materially different processing purpose for which applicable law requires a new authorization, VIDA will provide the relevant information and obtain the required authorization before carrying out that new processing.
If a new feature involves sensitive or biometric processing requiring additional express authorization, the appropriate authorization must be obtained before that processing begins.
Previous authorization records may be retained so VIDA can establish which authorization applied at a particular time.
24. Contact
Questions, consultations, claims, revocation requests and other privacy matters may be directed to:
VIDA Privacy / Data Protection Responsible person / area: VIDA Privacy Team Email: [email protected] Registered office / service address: 128 City Road, London, EC1V 2NX, United Kingdom Telephone: +84 93 557 7259
Please address personal-data requests to the VIDA Privacy Team.
Additional information about procedures and response periods is provided in the Privacy & Data Policy.
6. Social, activity and notification data
I authorize VIDA to process information generated through my use of the service, including where applicable:
I understand that some activity information, including online or last-active information, may be displayed to other users or public-profile visitors where the service is designed to show it.
Private interaction information will not become public merely because VIDA processes it.